Amtrak Vacations is happy to provide accessible transportation to all of our customers. Accessible seating and accessible restrooms are available in at least one Coach car on all trains. Most Lounge cars and Café cars also have accessible seating. One accessible bedroom is available in each Sleeping car. In order to obtain accessible seating and facilities during your vacation, be sure to notify us prior to booking and make your reservations early, since these rooms and seats are available on a first-come, first-served basis.
Please notify Amtrak Vacations if a Service Animal will accompany you at the time of making your reservation. Service animals are animals trained to perform specific tasks for the benefit of a person with a disability. Amtrak® personnel may ask what task(s) the service animal performs. You must keep your service animal under control at all times. Service animals may not sit on seats, beds, or in the aisles; they must remain at the passenger's feet.
Where the train schedule permits, you may walk your service animal at station stops. Please note that you must stay within reasonable proximity to the train and be prepared to promptly re-board when notified that the train is about to depart. We recommend that you speak with the conductor when you first board the train to learn which stops will be long enough to walk your service animal.
Amtrak® trains accommodate most wheeled mobility devices in use today. Wheeled mobility devices should not exceed 27.5 inches (70 cm) wide and 48 inches (122 cm) long when occupied, and they should have a minimum of 2 inches (5 cm) of ground clearance. The weight limit for an occupied wheeled mobility device is 600 lbs (273 kg). Amtrak® permits both manually operated and battery-powered wheeled mobility devices that meet these specifications.
In addition to self-service handcarts in a number of Amtrak stations, you can count on uniformed Red Caps to provide free baggage-handling assistance at many major stations. We recommend that you accept assistance from only uniformed Red Cap agents. All baggage handled by Red Cap is protected by a claim check.
Free Red Cap assistance service is offered at these major stations:
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Due to events beyond our control, trains are sometimes delayed and supplies may become limited. If you have diabetes or special dietary requirements, please make sure that you carry sufficient nourishment with you to meet your dietary needs.
Amtrak cannot guarantee a peanut- or allergen-free trip; therefore, we strongly encourage passengers with life-threatening or severe allergies to take all necessary medical precautions to prepare for the possibility of exposure. Passengers must travel with all necessary medications for food allergies and be able to self-administer them.
If you anticipate requiring medication en route, please carry it with you aboard your train. You must be capable of self-administering any medications you bring with you. Do not pack your medication in checked baggage, or leave it packed in your car on the Auto Train, as you will not have access to your checked bags or vehicle during your journey.
We can supply ice for your cooler/container to keep medication cool. You may carry dry ice for your medication in checked baggage or carry-on baggage as long as it meets the proper conditions.
Learn more about our accessibility and special needs train travel.
If you anticipate requiring medication en route, please carry it with you aboard your train. You must be capable of self-administering any medications you bring with you. Do not pack your medication...
We can supply ice for your cooler/container to keep medication cool. You may carry dry ice for your medication in checked baggage or carry-on baggage as long as it meets the proper conditions.
Unfortunately, trains are sometimes delayed and food supplies may become limited. If you have special dietary requirements or a condition such as diabetes, we suggest that you carry sufficient food...
Accessible Bedrooms are located on the entry-level of the train and offer ample space for a wheelchair.
Meals are included when traveling in a private room. Our onboard dining services provide a menu with a wide variety of options for breakfast, lunch, and dinner.
Available at major stations, lounges offer comfortable seating, refreshments, and access to a dedicated agent before your trip, when making connections, and upon arrival. Enjoy comfortable, quiet lounge seating, complimentary non-alcoholic beverages, snacks, and free WiFi.
Your dedicated Sleeping Car attendant will greet you during boarding and provide turndown service, assist with meals, help with luggage, and share great stories of life on the rails.
