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Enhanced Cleaning Protocols

“We know that as you begin to travel again, your number-one concern will be your personal health and safety. You have our commitment that we are doing everything we possibly can to provide a clean and safe travel experience. You can be confident in knowing that when you’re ready to travel again, we’ll be ready for you.”

– Bill Flynn, Amtrak’s Chief Executive Officer

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How Amtrak is maintaining a safe environment

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New facial covering policy

For your safety and the safety of our employees, Amtrak is now requiring all customers to wear a facial covering over their nose and mouth. Amtrak customer-facing employees are also required to wear facial coverings. The CDC recommends the use of facial coverings to slow the spread of the virus and prevent transmission.

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Enhanced cleaning protocols

We have been working diligently to enhance our safety protocols, including partnering with Lysol to reinforce disinfection protocols, utilizing EPA-registered cleaning products, and enhancing cleaning on commonly used surfaces.

socially distanced customers at the station

Physical distancing

Signage has been added to our stations to help travelers maintain safe distances in highly trafficked areas. We have also installed transparent protective barriers at many station ticket counters across our network.

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Onboard Filtration Systems

Customers can travel with extra confidence knowing all our trains are equipped with onboard filtration systems with a fresh air exchange rate every 4-5 minutes.

With Maximum Flexibility, we give travelers who book new reservations through January 4, 2021, the option to change their travel dates or cancel their rail vacation up to 5 days prior to departure without incurring any change or cancellation fees. Any existing reservations can be rescheduled up to 5 days prior to departure without incurring any change or cancellation fees. Customers will be issued a future travel credit, which is valid for 24 months and can be used toward a new reservation with any of our brands, destinations, and itineraries for any travel date and length of trip without penalty*.

*Additional restrictions may apply for any rail vacation that includes a cruise component.

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When you're ready, we're ready.

What cleaning protocols are being implemented by Amtrak?

Amtrak is following industry recommendations for deep cleaning and sanitizing of its trains prior to service, with additional en-route cleaning to disinfect restrooms and frequently touched surfaces...

What steps are being taken to provide a safe travel environment?

Amtrak is leading the way by setting a new standard of travel with enhanced safety and cleaning measures. In an effort to simplify and safeguard the travel experience, several cleaning, contact-free...

How does Amtrak keep good air quality onboard?

All Amtrak trains are equipped with onboard filtration systems with a fresh air exchange rate every 4-5 minutes. There are enhanced cleaning and disinfecting protocols at stations and onboard Amtrak...

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